e-Albania ✓ Verified

Overview

e-Albania is the official online portal of the Albanian government, providing citizens and businesses with access to a wide range of public administrative services. Launched in 2015 by the National Agency for Information Society (AKSHI), e-Albania offers over 400 services, including personal identification requests, business permits, and tax-related services. The platform promotes transparency and reduces bureaucratic delays by enabling electronic interactions with government institutions.

What they offer

e-Albania provides access to a variety of public administrative services through its official website and mobile applications, available in both Albanian and English. These services include personal identification requests, business permits, and tax-related services, among others. The platform's offerings are designed to facilitate electronic interactions between citizens and government institutions, reducing the need for physical presence and paperwork.

What stands out

One notable aspect of e-Albania is its integration with Diella, a virtual assistant developed by AKSHI's Artificial Intelligence Laboratory, introduced in January 2025. Diella was appointed as Albania's first virtual cabinet minister in September 2025, overseeing public procurement to reduce corruption in government tenders.

Location and details

e-Albania is based in Albania and was launched in 2015 by the National Agency for Information Society (AKSHI).